TeraHop Pte. Ltd and its affiliates (collectively, "TeraHop," "The Company," "we," "us," and "our") respect your privacy. Please read the following to learn more about our Privacy Statement ("this Statement"). This Statement applies to TeraHop website, products, and services that display or provide links to this Statement.

This Statement describes how TeraHop processes your personal data, but it may not address all possible data processing scenarios. TeraHop may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

1.Processing Activities Covered

This Privacy Statement applies to the collection of Personal Data on the Site and its subsequent use in the context, particularly, of the following activities:

• your registration of a user account on the Site,
• your download of content made available via the Site,
• the collection and analysis of Personal Data regarding your use of the Site, and communications between you and us based on your interaction with the Site.

Links to third-party websites on the Site are provided solely for your convenience. If you use these links, you will leave the Site. TeraHop has not reviewed all third-party websites and is not responsible for their content or privacy policies. Thus, TeraHop does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked on this Site, you do this entirely at your own risk.

2.What Personal Data Do We Collect?

The Personal Data that we collect from or about you may particularly include the following:

• If you express an interest in obtaining additional information about our services, request customer support, use our "Contact Us" or similar features, register for a user account on the Site, or download certain content, we generally require you to provide us with your contact information, such as your name, job title, company name, address, phone number, email address, or username and password;
• If you use and interact with the Site, we automatically collect log files and other information about your device and your usage of the Site through cookies, web beacons or similar technologies, such as IP-addresses or other identifiers.

3.Types of Cookies We Use on Our Site

Necessary Cookies: Some Cookies are strictly necessary to make our Services available to you. We cannot provide you with our Services without these Cookies. We use the following necessary Cookies:

Name	Expiration	Description
PHPSESSID	session	Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
cookielist-consent	1 year	Sets this cookie to remember users' consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.

Analytical Cookies. We also use Cookies for website analytics purposes to operate, maintain and improve our Services. We may use our own analytics Cookies or use third-party analytics providers. These providers may also collect information about your use of other websites, apps, and online resources. We also use the following analytical or performance Cookies:

Name	Expiration	Description
HMACCOUNT_BFESS	1 year	The HMACCOUNT_BFESS cookie, installed by Baidu Statistics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Hm_lvt_user-id	1 year	This cookie is installed by Baidu Statistics.
Hm_lpvt_user-id	1 year	This cookie is installed by Baidu Statistics.

4.Duration of Personal Information Storage

(1) Retention Period for Personal Information:

The Company retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy, or as required by applicable laws and regulations.

(2) Specific Retention Periods:

• Account Information: If you create an account on our website, we will retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate your account. We may also retain certain information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
• Marketing Data: We retain information used for marketing purposes until you opt out of receiving further communications from us. Upon your request, we will delete or anonymize your information unless we are required to retain it to comply with legal obligations.
• Usage Data: We retain usage data for a reasonable period to analyze website performance and improve our services.

(3) Deletion or Anonymization:

Once the retention period expires, we will delete your personal information or anonymize it so that it can no longer be associated with you. If deletion is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.




5.Purposes Underlying the Processing of Your Personal Data

We collect and otherwise process your Personal Data for the following purposes:

• Operating the Site: We process your Personal Data to operate and administer the Site and to provide you with requested content (e.g., downloading certain content from the Site) ;
• Promoting security of the Site: We process your Personal Data by monitoring your use of the Site, verifying accounts, and by investigating suspicious activity as well as violations of our terms and policies in order to promote the safety and security of the systems and applications used for the Site and to protect the rights and property of others or our own rights and interests;
• Managing user registrations: We process your Personal Data to administer your user account established on the Site (if any);
• Handling contact and user support requests: If you contact us by means through the Site, we process your Personal Data in order to respond to your request and communicate with you;
• Developing and improving the Site: We may process your Personal Data to analyze trends and track your usage of the Site in order to further develop and improve the Site and provide our users with a more pleasant online experience;
• Displaying personalized advertisements and content: We may process your Personal Data to conduct marketing research, advertise to you, or provide personalized information and content to you based upon your activities and interests displayed on the Site;
• Sending marketing communications: Subject to the applicable legal requirements, we may process your Personal Data to send you marketing information, product recommendations, information about our promotions or events, and other non‑transactional communications about us and our affiliates and partners via email, SMS, push notification or other means of communication;
• Complying with legal obligations: We may process your Personal Data in accordance with our legal obligations under the applicable law or to the extent necessary to protect our rights, pursue remedies available to us or to respond to lawful requests.



6.Your Privacy Rights and Choices

This section describes your choices regarding our collection, use, and handling of your personal data.

• Access, Deletion, Withdraw and Correction:

  You may submit a request to us to access, withdraw your consent, correct or delete personal data by contacting our Data Protection Officer as set out in Section 8. Contact Details below. We will process your request in accordance with applicable privacy and data protection laws. We may ask you for additional information so that we can confirm your identity or process your request.

• Cookie and Ad Preferences:

  You can review and adjust your preferences for cookies and targeted advertising on our Site using our Cookie Preferences Tool, which can be accessed by clicking the “Cookie Preferences”.




7.Changes to This Privacy Statement

We will update this Privacy Statement periodically by posting an updated version on the Site to reflect changes in our practices, technology, legal requirements, or other factors. If we do, we will update the “effective date” at the top of this Privacy Statement.

We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing and sharing of your Personal Data.




8.Organizations Responsible for the Storage, Processing, and Transmission of Personal Information and Corresponding Contacts

TeraHop is responsible for the storage and processing of personal information collected on this website. The Company is committed to ensuring that your personal information is properly protected and used only within the legal limits.

In the event of a data breach, the Company has an obligation to promptly report the incident to the relevant national data protection authorities, in accordance with applicable regulations such as the General Data Protection Regulation (GDPR) in the European. If the breach is likely to result in a high risk to the rights and freedoms of individuals, we will also notify the affected individuals without undue delay.

TeraHop is committed to complying with the applicable data protection laws and regulations of each country and region in which we operate. We understand the importance of protecting your personal information and are dedicated to ensuring its security and confidentiality.




If you have questions about this Statement or wish to exercise any of your rights, please contact our data privacy office at contact@terahop.com.